Case Study: Transforming Recruitment with Empathix.  

Client: EROAD

Client Testimonial

The Empathix product has been a game-changer for us, drastically improving our recruitment efficiency while aligning with our diversity and transparency values. Can’t imagine doing my job without it now, I love it. It’s about the quality of candidates i’m seeing and giving a superior candidate experience, not to mention how much time i’ve got back now! Absolutely transformative." - Talent Acquisition Manager, EROAD

Introduction

‍

The modern recruitment landscape demands efficiency, precision, and an unwavering commitment to diversity and inclusion. EROAD, an innovator in the logistics and transport industry, recognised the need for a product to scale with their growth as they establish themselves in international markets.

The use of the Empathix marked a pivotal moment, significantly enhancing their recruitment efficiency while at the same time supporting diversity initiatives.

‍

Results for EROAD:

The adoption of Empathix delivered remarkable outcomes for EROAD:

• Time efficiency: Screening time was reduced from 150 minutes to 6 minutes on average.
  
  
• Cost efficiency: 98% reduction of labour costs.
  
  
• Commitment to Diversity: The system's PII removal feature upheld EROAD diversity hiring initiatives by ensuring a bias-free screening process.
  
  
• Reduced response times from days to just hours.
  
  
• By ensuring 100% visibility of all candidates to the hiring team, the product supported EROAD in making more informed decisions, eliminating automated exclusions and fostering a 90% confidence level in the recruitment process.

Challenge:

EROAD sought a solution to fundamentally change their recruiting process without compromising on the quality of candidates or the principles of inclusivity. Here are the problems:

• Reduce the time-intensive nature of screening applications because of the high volume of roles and applicants within a period of growth.
• Maintain a high accuracy level in aligning candidates to job roles.
• Promote diversity by eliminating personal identifying information (PII) from the screening process.
• Ensure transparency and inclusivity by keeping all candidates visible to the hiring team.

Solution:

Our Talent Alignment product is designed to address these challenges head-on. It stands out with its ability to:

• Streamline Process: Drastically cuts down screening time and cost.
• Promote Diversity: Automatically redacts PII, supporting unbiased candidate evaluation.
• Enhance Candidate Experience: Guarantees ability to respond within hours, not days, increasing engagement and satisfaction.
• Maintain Transparency: Ensures all candidates remain visible to clients, empowering informed decision-making without automated exclusions.

Implementation:

EROADs integration of the Talent Alignment System into their recruitment workflow was seamless and intuitive. Key steps included:

• Training the HR team to navigate and utilise the system effectively.
• Uploading job roles and candidate profiles into the system for analysis and alignment.
• Reviewing a refined list of candidates, all of whom remained visible to the EROAD team for final selection.

‍