Privacy First Approach Always

Privacy Policy

Your privacy is paramount. Bank-level encryption, GDPR compliance, and data stored locally in Sydney, Australia.

AES-256 Encryption

Bank-level security

GDPR Compliant

Global standards

AWS Sydney

Local storage

IAPP Certified

AI Governance

Introduction

Our privacy policy details our commitment to protecting personal information in line with global data protection standards, emphasising our role as a data processor.

At the core of our security measures, we employ AES-256 encryption—the same caliber used by banks worldwide. Notably, we leverage advanced technologies for processing, with stringent measures to ensure the redaction of any personal or company-specific information before processing.

Our partnerships with leading cloud service providers, AWS and Microsoft Azure, enhance our capabilities in securely handling and processing data at scale. Specifically, any data is stored locally in Sydney, Australia via AWS, ensuring compliance with local data protection regulations.

Empathix Engineers are currently undertaking the new IAPP AI Governance Professional training certification. You can see more here: IAPP Certification.

Collection and Processing of Personal Information

Empathix temporarily processes personal information necessary for matching candidates with job opportunities. This information is obtained through third-party sources such as job boards and Applicant Tracking Systems (ATS).

Separately, we collect and store personal information from you if explicitly asked and authorised by you; this information is stored in our database similarly to how an ATS operates, with the added assurance that it is stored locally on AWS servers in Sydney, Australia. This local storage aligns with our commitment to adhere to Australian data protection laws and provides an additional layer of security.

Purpose of Collection

The purpose behind collecting personal information is to efficiently match candidates with suitable job opportunities and to provide employers with valuable insights to support fair and unbiased hiring decisions. Our use of advanced technology, with prior redaction of identifiable information, underscores our dedication to privacy and ethical data use.

Use of Personal Information

Empathix processes data within secure environments, ensuring the protection of personal information with bank-level encryption and robust security measures. Our AI is utilised for:

  • Matching candidates with job opportunities
  • Offering analytical insights into hiring practices to employers

Third-Party Sharing and Sub-processors

In our role as a data processor, we engage with third-party subprocessors, including AWS and Microsoft Azure, for the temporary processing of data. Our use of technology involves ensuring that these subprocessors comply with our strict data protection and privacy standards, particularly regarding the redaction of personal and company-specific information before processing.

International Transfers and Data Anonymisation

Empathix employs advanced technologies to process data in a manner that enhances our recruitment services. To uphold the highest standards of privacy and data protection, all personal and identifiable information is redacted before any processing occurs.

Given this process of anonymisation, the data processed by Empathix and its technology partners, including any engagement with cloud-based AI services, does not constitute personal data in the context of international data protection regulations. Our commitment to this practice underscores our dedication to safeguarding privacy while leveraging the capabilities of global technological infrastructure to deliver our services.

Storage and Protection of Personal Information

Consistent with our role, Empathix stores personal information in a secure manner after processing, similar to an ATS, with stringent data protection measures, including data encryption and access controls, employed during the processing phase to safeguard information according to international standards.

Changes to the Privacy Policy

We are committed to transparently communicating any changes to this privacy policy, with updates available through our website.

Contact Information

For any privacy-related queries or concerns, please reach out to our CEO, Olivia, via the provided email address: olivia@empathix.xyz.